Patient Reference Group
New members are welcome to join the patient representative group at any time - please leave your name and contact details at reception and we will be in touch...
During April 2011, the practice put plans in place to set up a patient group. The intention was that the patients would work with the practice to offer a patient perspective on the services that we provide. The patient group would also help to improve communication, to encourage patients to take more responsibility for their health and to provide practical support and help to implement change.
We held an open day in October 2011 which for the existing members gave a new perspective on the staff team and further information on the diverse services that the practice has to offer.
This brought momentum to the group as they realised that they could actually make a difference by being a link between patients, staff and the community.
Please read our group’s Report and Action Plan 2011/12 which details how we promoted the existence of the group and encouraged new members to join. It also details the profile of the group, the work that we have carried out to date, including our recent patient survey along with the results and an action plan highlighting areas for improvement with details of progress made to date.
The notes of all meetings held to date are also included in the report.
The survey for 2014/15 has now been completed click here to read the Report and Action Plan
Meeting Minutes
Click here to go to the meeting minutes download section.
Care Quality Commission
Our Patient Reference Group will be working closely with the CQC and have been given the following guidance:
PRG Guide to CQC.pdf
Patient Reference Group Minutes of Meetings
2019
2018
2017
2016
2015
2014
2013
2012
2011
Patient Reference Group Report and Action Plan
The survey for 2014/15 has now been completed click here to read the Report and Action Plan
The survey for 2013/14 has now been completed click here to read the Report and Action Plan
The survey for 2012/13 has now been completed click here to read the Report and Action Plan
The survey for 2011/12 has now been completed click here to read the Report and Action Plan