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Out Of Hours

GP CARE WAKEFIELD

A Wakefield-wide GP-led primary care service delivering GP extended opening hours.  The service is commissioned by Wakefield CCG and delivered by Wakefield GPs.

The service provides an improved system-wide, urgent-care service with access to primary care extended hours during evenings and weekends, 7 days a week, for the population of the Wakefield District. The Service is open 7 days a week, every day of the year during the following times:

  • Monday-Friday: 6pm-10pm
  • Saturday, Sunday and Bank Holidays: 9am-3pm

GP Care Wakefield has three elements to the service delivery:

  1. Telephone Advice and Booking (Triage) Centre
    A telephone triage service, run by trained clinicians. Patients needing same-day care can access it directly through their own GP practices telephone numbers, which will be automatically diverted when the service is open. It will also receive patients diverted from 111 and LCD. This centre is based at Trinity Medical Centre in Wakefield.

    The clinicians in this service will assess patients’ needs and provide advice about the best course of action. If deemed necessary, they will then book the patients a same-day appointment with the service GP or ANP. There is no walk-in access to same day appointments in this service.

  2. Same day GP/ANP appointments
    Patients will be offered face-to-face GP and ANP appointments when needed on the same day. These appointments will be booked by the triage clinicians; the face-to-face same day care clinics are based at two sites - Trinity Medical Centre in Wakefield City Centre and Pontefract Hospital.

  3. Routine Care appointments
    Patients will also be able to access routine care appointments in the service. These appointments
    will be booked by the patient contacting his or her own practice and being offered appointments in the GP Care Wakefield service. These face-to-face routine care clinics are based at Trinity Medical Centre and Pontefract Hospital.

The service will provide better access to care for patients when their practices are closed. Delivering the service across the whole of the Wakefield District allows for a comprehensive, consistent, resilient and efficient service. Patients will benefit from direct and easy access to clinicians who will have access to their clinical records, can assess their condition and advise them about the best course of action needed to assist with their health or medical problem. Patients will be offered an appointment with the service GP or ANP on the same day if needed.

URGENT TREATMENT CENTRE

The Urgent Treatment Centre (UTC), based at Pontefract Hospital, is open 24 hours a day, 365 days a year to treat people with non-life-threatening conditions, such as:

  • Strains, sprains and suspected broken bones
  • Minor head injuries
  • Cuts and grazes
  • Bites and stings
  • Minor scalds and burns
  • Ear and throat infections
  • Skin infections and rashes
  • Eye problems
  • Coughs and colds
  • Feverish illness in adults
  • Feverish illness in children
  • Abdominal pain
  • Vomiting and diarrhoea

WAKEFIELD NHS WALK-IN CENTRE

Wakefield NHS Walk-in Centre is a nurse-led service located at 47 King Street, Wakefield, West Yorkshire WF1 2SY - just a few minutes' walk from Wakefield Westgate train station. It is open 365 days a year, between the hours of 10am and 10pm and can be contacted on 01924 882350.

The Centre is staffed by a dedicated team of experienced practitioners including Nurse Practitioners, Advanced Nurse Practitioners and Paramedics who are trained to provide assessment, advice and treatment of minor illnesses and a selection of minor injuries, including:

  • Minor ear, nose and throat problems
  • Sprains and strains
  • Wound infections
  • Minor burns and scalds
  • Minor head injuries (only in over 2 year olds and under 65 year olds)
  • Skin conditions
  • Minor respiratory conditions such as cough
  • Mild abdominal pain or discomfort
  • Insect and animal bites and stings
  • Minor eye problems
  • Minor injuries to the back, shoulder and chest
  • Wound dressings
  • Emergency contraception

Please note that the Walk-in Centre does not:

  • Treat dental problems
  • Offer repeat prescriptions
  • Provide ongoing care for pre-existing conditions
  • Offer fit notes
  • Have any x-ray facilities
  • Treat babies under 6 months old
  • Treat head injuries in under 2's and over 65's
  • Treat pregnancy related issues

EMERGENCY CALLS

If you have a serious medical problem, for example acute chest pain, severe bleeding, loss of consciousness or difficulty breathing, please call 999 before calling the surgery.

If you require urgent medical attention outside of our normal surgery opening hours, then please dial 111. Calls to the NHS 111 service are free from both landlines and mobiles.

When you call 111 you will be assessed, given advice and directed straight away to the local service that can help you best – that could be an out-of-hours doctor, walk-in centre or urgent care centre, community nurse, emergency dentist or late opening chemist.

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