Patient Access & Accessibility

Please note that this policy was not intended for working in the midst of a pandemic. Whilst we have tried hard to follow the policy as much as we can, our priority since February 2020 has been to work in line with government guidelines and regulations whilst keeping our staff and patients safe. Our practice team - both clinical and non-clinical - has worked tirelessly since the start of the pandemic, and continue to do so, to ensure that appointments are available for patients who need them. Where we are unable to offer appointments in line with our policy, patients will be directed to other NHS services which are in place to support GP surgeries and the ever increasing demand for appointments.

Download the Patient Access Policy (DOCX, 72KB)